FAQ
Frequently Asked Questions
What is the DayWarm Belt?
A wraparound lower-back belt with heat and vibration. You operate both from the controller at the front of the belt. A rechargeable battery powers it, so you don't need to stay beside an outlet while you wear it. It's an everyday comfort product, not a medical treatment.
Does it need to stay plugged in?
No. The rechargeable battery powers cordless use. Recharge it when the battery runs low, following the supplied charging instructions.
How long does it take to charge?
The supplier lists a 5,000mAh battery, 5V operating voltage and a charging time of 2 to 3 hours. The supplier hasn't stated how long one charge lasts.
Will it fit me?
The belt comes in a single size with an adjustable Velcro strap that fastens at the front. The supplier hasn't provided waist measurements, so if you need specific measurements, email us before ordering. Adjustability doesn't guarantee every size will fit.
Is it a massage?
No. DayWarm provides vibration, not a therapist's hands-on massage.
Is it suitable for everyone?
Read the precautions in the supplied instructions before use and follow the session limits. Don't wear it while sleeping. Ask a healthcare professional if you're unsure whether heat or vibration is right for you.
Is there a deal for buying two?
Yes. Buy 2 or more belts and you get 20% off, applied automatically in your cart and at checkout.
How long does shipping take?
Shipping is free to the U.S., with no minimum. Estimated delivery is 8 calendar days from the date you place your order, including processing and transit. Delivery dates are estimates, not guarantees. You'll get an email with tracking when your order ships.
What if it isn't right for me?
Your DayWarm Belt comes with a 30-day money-back guarantee. Start your return within 30 days of delivery. Used belts are accepted, and return shipping is free. Full terms are in our Refund policy.
Is it covered by insurance?
We don't bill insurance directly. Some HSA/FSA plans reimburse heat therapy products, so check with your plan provider.
How do I contact you?
Email support@calmenza.com and we'll get back to you.