Refund policy

We want you to be happy with your DayWarm Belt. You have 30 days from the date your order is delivered to start a return.

30-Day 100% Money-Back Guarantee

Try your DayWarm Belt at home. If it isn't right for you, email support@calmenza.com within 30 days of delivery and we'll refund you in full under our 100% money-back guarantee. Used belts are accepted, and return shipping is on us.

How to start a return

Email support@calmenza.com with your order number before sending anything back. We'll reply with return instructions and the return address. Items sent back without contacting us first may not be accepted.

Free return shipping

We pay for return shipping on every return, including money-back-guarantee returns, so sending your belt back costs you nothing. Original shipping is free too, so there's nothing extra to refund.

Refunds

Once we receive and inspect your returned belt, we'll refund the full item price to your original payment method within 5 business days. Your bank may take a few more days to show it.

Damaged, defective or wrong item

Email us within 30 days of delivery with your order number and a photo. We'll send a replacement or refund you in full.

Cancellations

Email us as soon as possible. If your order hasn't shipped, we'll cancel it for a full refund. Once it ships it can't be cancelled, but you can still return it under this policy.

Questions? Email support@calmenza.com.